Frequently Asked Questions:
- I have forgotten my pin code. How do I get into my books?
- How do I use the cost of goods sold functionality in the Bookkeeping App?
- Where do I find the 'XYZ' feature in the Bookkeeping App?
- How do I navigate throughout the Bookkeeping App?
- How do I delete a book?
- Where do I find a user guide?
- How to I set up accounts?
- How to I enter transactions?
- How do I get my company logo printed on invoices and purchase orders?
- How do I customise the invoice or purchase order template?
- What is a WebDav server and where do I get one?
- Can I generate quotes that can be turned into invoices?
- Can I import/export/synchronise my data to/from my existing bookkeeping or accounting package?
- Why don't I see an email button when viewing a report?
- Why do I get the error '402 payment required' when trying to do a backup?
- What is the difference between a 'Local Backup' and a 'WebDav Backup' and an 'Email Backup'?
- Why do I see a little red 'X' on my invoice/quote instead of my company logo on Microsoft Windows machines?
- I was using the Bookkeeping Companion program to do backups from my iPad and since I upgraded to iOS 3.2.1 I get a '401 Authorization Required' error. What's wrong?
- Can I get a sample Chart of Accounts from you for my particular business?
- How do the Salary and Salary Entitlements sections work?
- I want to transfer my books from my iPhone to my iPad. How do I do this?
- I go to edit a html template and the screen is blank. I start typing and the program crashes. What is wrong?
- How do I get multiple lines on my invoice line items?
Is there something you need to know and it's not listed here? Then please email us and we will respond to you directly.