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When someone redeems a gift voucher you process the sale as normal however you add an additional line item for the gift voucher redemption.
You can add line items with the products and services you sell quickly by selecting the inventory items for the product or service.
Then add an additional line item and select the inventory item for the gift voucher redemption. This will be recorded with a negative amount to show that the gift voucher is being applied to the sale and reducing the total amount payable.