Adjustment Line Item for Returned Item

Adjustment line item for returned items

Selecting the "Related Sale Item" from the original sale creates an adjustment line item that adjusts the line item from the original sale.

This is usually the approach used for returned items. The quantity of items returned is entered into the quantity field with a negative number to indicate that they are returned.

By default the entire line item is entered as being returned. However you can adjust the quantity of items being returned or other details as required.

If you were shipping additional items then the quantity would be a positive number.

If multiple line items are being returned then press the "+" button to create another adjustment line item to record the return of the other line items.