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Refunds to Suppliers are processed using the "Refunds" facility located on the Suppliers main menu.
Returns are processed separately from refunds. A return records when an item is returned to a Supplier, or when the item is considered as returned even if the Supplier did not physically receive the returned item.
The refund is processed when money is actually refunded by a Supplier or applied to a Supplier credit account.
A supplier credit account is an account that shows how much credit you have with the supplier.
A refund can be for returns from multiple purchases if required.
The Supplier credit account balance can be applied to future purchases from the Supplier, or refunded as cash if required at a later date.